I hope you are doing well.
I'm new to Linux and have a dual-boot to Win11 during this beginning.
My issue is that my Linux Mint 21.3 can't turn off or restart. I have to long press the power button every time.
Summary: I use 2 monitors - the built in from Dell G15 + the Acer Agon, but the OS didn't detect the external monitor. So I installed my Nvidia drivers and it worked, I can use both. However this caused a new problem where when I try to shut down or restart, the system fails no matter how long I wait (waited for more than 30m).
Here is what appears when I log off:
The problem disappears when I purge all nvidia drivers, but then I go back to the problem where I can't use both monitors. Using nvidia-driver-550 and kernel: 6.5.0-26-generic.
System information:
Code: Select all
System:
Kernel: 6.5.0-26-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: Dell product: Dell G15 5525 v: 1.13.1 serial: <superuser required> Chassis:
type: 10 v: 1.13.1 serial: <superuser required>
Mobo: Dell model: 0HWH6N v: A02 serial: <superuser required> UEFI: Dell v: 1.13.1
date: 12/21/2023
Battery:
ID-1: BAT1 charge: 69.1 Wh (100.0%) condition: 69.1/86.0 Wh (80.3%) volts: 12.8 min: 11.4
model: Simplo DELL 70N2F32 type: Li-ion serial: <filter> status: Full cycles: 83
CPU:
Info: 8-core model: AMD Ryzen 7 6800H with Radeon Graphics bits: 64 type: MT MCP smt: enabled
arch: Zen 3 rev: 1 cache: L1: 512 KiB L2: 4 MiB L3: 16 MiB
Speed (MHz): avg: 1125 high: 3456 min/max: 400/4785 cores: 1: 400 2: 1453 3: 3456 4: 400
5: 400 6: 1840 7: 400 8: 2795 9: 400 10: 400 11: 400 12: 400 13: 400 14: 1396 15: 1868 16: 1607
bogomips: 102202
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
Device-1: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] vendor: Dell driver: N/A pcie:
speed: 16 GT/s lanes: 8 ports: active: none off: HDMI-A-1 empty: eDP-2 bus-ID: 01:00.0
chip-ID: 10de:2560 class-ID: 0300
Device-2: AMD Rembrandt vendor: Dell driver: amdgpu v: kernel pcie: speed: 16 GT/s lanes: 16
ports: active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4, DP-5, DP-6, DP-7, DP-8 bus-ID: 74:00.0
chip-ID: 1002:1681 class-ID: 0300
Device-3: Microdia Integrated_Webcam_HD type: USB driver: uvcvideo bus-ID: 1-4:3
chip-ID: 0c45:6a14 class-ID: 0e02
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: amdgpu,ati,nvidia
unloaded: fbdev,modesetting,nouveau,vesa gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 3840x1080 s-dpi: 96 s-size: 1016x286mm (40.0x11.3") s-diag: 1055mm (41.6")
Monitor-1: HDMI-0 pos: primary,left res: 1920x1080 hz: 60 dpi: 70 size: 698x393mm (27.5x15.5")
diag: 801mm (31.5")
Monitor-2: eDP-1-0 pos: right res: 1920x1080 hz: 165 dpi: 142 size: 344x193mm (13.5x7.6")
diag: 394mm (15.5")
OpenGL: renderer: NVIDIA GeForce RTX 3060 Laptop GPU/PCIe/SSE2 v: 4.6.0 NVIDIA 470.239.06
direct render: Yes
Audio:
Device-1: AMD driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 16 bus-ID: 74:00.1
chip-ID: 1002:1640 class-ID: 0403
Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Dell
driver: snd_pci_acp6x v: kernel pcie: speed: 16 GT/s lanes: 16 bus-ID: 74:00.5
chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h HD Audio vendor: Dell driver: snd_hda_intel v: kernel pcie:
speed: 16 GT/s lanes: 16 bus-ID: 74:00.6 chip-ID: 1022:15e3 class-ID: 0403
Sound Server-1: ALSA v: k6.5.0-26-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Realtek RTL8125 2.5GbE vendor: Dell driver: r8169 v: kernel pcie: speed: 5 GT/s
lanes: 1 port: 4000 bus-ID: 03:00.0 chip-ID: 10ec:8125 class-ID: 0200
IF: enp3s0 state: down mac: <filter>
Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter vendor: Foxconn
driver: mt7921e v: kernel pcie: speed: 5 GT/s lanes: 1 bus-ID: 04:00.0 chip-ID: 14c3:7961
class-ID: 0280
IF: wlp4s0 state: up mac: <filter>
Bluetooth:
Device-1: Foxconn / Hon Hai Wireless_Device type: USB driver: btusb v: 0.8 bus-ID: 1-3:2
chip-ID: 0489:e0c8 class-ID: e001 serial: <filter>
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
sub-v: 2311 hci-v: 5.2 rev: 919
Drives:
Local Storage: total: 1.82 TiB used: 57.97 GiB (3.1%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 2TB size: 1.82 TiB speed: 31.6 Gb/s
lanes: 4 type: SSD serial: <filter> rev: 4B2QEXM7 temp: 31.9 C scheme: GPT
Partition:
ID-1: / size: 96.93 GiB used: 57.91 GiB (59.7%) fs: ext4 dev: /dev/nvme0n1p7
ID-2: /boot/efi size: 96 MiB used: 62.7 MiB (65.3%) fs: vfat dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: partition size: 977 MiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p4
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-3:2 info: Foxconn / Hon Hai Wireless_Device type: Bluetooth driver: btusb
interfaces: 3 rev: 2.1 speed: 480 Mb/s power: 100mA chip-ID: 0489:e0c8 class-ID: e001
serial: <filter>
Device-2: 1-4:3 info: Microdia Integrated_Webcam_HD type: Video driver: uvcvideo interfaces: 2
rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0c45:6a14 class-ID: 0e02
Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 3 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-1:2 info: Sunplus Innovation Gaming mouse [Philips SPK9304] type: Mouse
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 1.5 Mb/s power: 98mA chip-ID: 1bcf:08a0
class-ID: 0301
Device-2: 3-2:3 info: China Resource Semico USB Keyboard type: Keyboard,Mouse
driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s power: 500mA
chip-ID: 1a2c:4d7e class-ID: 0301
Device-3: 3-3:4 info: Alienware LED controller type: HID driver: hid-generic,usbhid
interfaces: 1 rev: 2.1 speed: 12 Mb/s chip-ID: 187c:0550 class-ID: 0300 serial: <filter>
Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Hub-5: 5-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Hub-6: 6-0:1 info: Linux Foundation 3.0 root hub ports: N/A rev: 3.0 speed: 5 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-7: 7-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Hub-8: 8-0:1 info: Super-speed hub ports: 1 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Hub-9: 9-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Hub-10: 10-0:1 info: Super-speed hub ports: 1 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 34.0 C mobo: N/A
Fan Speeds (RPM): N/A
GPU: device: nvidia screen: :0.0 temp: 43 C device: amdgpu temp: 47.0 C
Repos:
Packages: 2373 note: see --pkg apt: 2347 flatpak: 26
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb https: //screenrec.com/download/ubuntu stable main
No active apt repos in: /etc/apt/sources.list.d/amdgpu-proprietary.list
Active apt repos in: /etc/apt/sources.list.d/amdgpu.list
1: deb https: //repo.radeon.com/amdgpu/6.0.2/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/git-core-ppa-jammy.list
1: deb [signed-by=/etc/apt/keyrings/git-core-ppa-jammy.gpg] https: //ppa.launchpadcontent.net/git-core/ppa/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/graphics-drivers-ppa-jammy.list
1: deb [signed-by=/etc/apt/keyrings/graphics-drivers-ppa-jammy.gpg] https: //ppa.launchpadcontent.net/graphics-drivers/ppa/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb https: //mirror.ufscar.br/mint-archive virginia main upstream import backport
2: deb http: //mirror.ufam.edu.br/ubuntu jammy main restricted universe multiverse
3: deb http: //mirror.ufam.edu.br/ubuntu jammy-updates main restricted universe multiverse
4: deb http: //mirror.ufam.edu.br/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/rocm.list
1: deb [arch=amd64] https: //repo.radeon.com/rocm/apt/6.0.2 focal main
Active apt repos in: /etc/apt/sources.list.d/spotify.list
1: deb http: //repository.spotify.com stable non-free
Info:
Processes: 402 Uptime: 15m wakeups: 2 Memory: 14.85 GiB used: 3.62 GiB (24.4%) Init: systemd
v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Cinnamon v: 6.0.4 inxi: 3.3.13