Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Questions about Wi-Fi and other network devices, file sharing, firewalls, connection sharing etc
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
Perikk

Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by Perikk »

I bought a Dell Laptop. It's
After i removed windows I installed Mint 19.3 (cinammon)
Wifi not present.
I had a usb stick with Manjaro 19.0.2 on it so i tried it. Wifi worked.
I made a stick with Ubuntu 19.10. Wifi worked.
I tend to conclude that it's the 5.3 kernel that is at fault.
Any ideas?
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
JeremyB
Level 21
Level 21
Posts: 13881
Joined: Fri Feb 21, 2014 8:17 am

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by JeremyB »

Post results from terminal for

Code: Select all

uname -r; lspci -nnk | grep -iA3 net; lsusb; rfkill list
Perikk

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by Perikk »

00:14.3 Network controller [0280]: Intel Corporation Device [8086:02f0]
Subsystem: Intel Corporation Device [8086:42a4]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
--
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: Dell RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [1028:095a]
Kernel driver in use: r8169
Kernel modules: r8169
03:00.0 Non-Volatile memory controller [0108]: Device [1e0f:0001]
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:565a Realtek Semiconductor Corp.
Bus 001 Device 002: ID 27c6:538d
Bus 001 Device 005: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
JeremyB
Level 21
Level 21
Posts: 13881
Joined: Fri Feb 21, 2014 8:17 am

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by JeremyB »

Run these 2 commands and post the termbin URL

Code: Select all

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && chmod +x wireless-info && ./wireless-info
cat wireless-info.txt | nc termbin.com 9999
Perikk

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by Perikk »

Sorry, but I can't find the link
Perikk

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by Perikk »

This is the output of the command

--2020-03-08 01:39:28-- https://github.com/UbuntuForums/wireles ... eless-info
Resolving github.com (github.com)... 140.82.118.4
Connecting to github.com (github.com)|140.82.118.4|:443... connected.
HTTP request sent, awaiting response... 302 Found
Location: https://raw.githubusercontent.com/Ubunt ... eless-info [following]
--2020-03-08 01:39:29-- https://raw.githubusercontent.com/Ubunt ... eless-info
Resolving raw.githubusercontent.com (raw.githubusercontent.com)... 151.101.128.133, 151.101.64.133, 151.101.0.133, ...
Connecting to raw.githubusercontent.com (raw.githubusercontent.com)|151.101.128.133|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 17452 (17K) [text/plain]
Saving to: ‘wireless-info’

wireless-info 100%[=======================>] 17,04K --.-KB/s in 0,06s

Last-modified header missing -- time-stamps turned off.
2020-03-08 01:39:29 (300 KB/s) - ‘wireless-info’ saved [17452/17452]


Results saved in "/home/periklis/wireless-info.txt".

Results also archived in "/home/periklis/wireless-info.tar.gz", as they exceed the 19.5 kB size limit for ".txt" attachments on the Ubuntu Forums.
JeremyB
Level 21
Level 21
Posts: 13881
Joined: Fri Feb 21, 2014 8:17 am

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by JeremyB »

now do

Code: Select all

cat wireless-info.txt | nc termbin.com 9999
Post URL
JeremyB
Level 21
Level 21
Posts: 13881
Joined: Fri Feb 21, 2014 8:17 am

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by JeremyB »

Use the Mint Update Manager, View/Linux kernel menu to install an older 5.3 kernel, then reboot and use Grub menu advanced options to boot into the older kernel. Ubuntu did some cherry picked updates for Intel wifi drivers in 5.3.0-40 that didn't work
Perikk

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by Perikk »

I 'll do it and I 'll post the results.
Thanks for taking the time :)
Perikk

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by Perikk »

No luck.
I tried 5.3.0-28 -26 -23 and 5.0.0-32
Is there something more i should do? I just booted (after choosing each one in grub) and checked to see if wifi is active.
JeremyB
Level 21
Level 21
Posts: 13881
Joined: Fri Feb 21, 2014 8:17 am

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by JeremyB »

I would install just normal Mint 19 with updates and that should work
Perikk

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by Perikk »

I ll try that as well. :)
Perikk

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by Perikk »

So, i tired it with 19, 19.1 and 19.2
I couldn't even boot for some reason. This has never happened to me before.
Instead of booting with the older versions it gives me a tty prompt.
This happens even if i boot in compatibility mode.
With 19.3 it boots just fine. Just no wifi.
I guess i ll go with manjaro for the moment until kernel 5.4 is available.
kelebek333
Level 4
Level 4
Posts: 419
Joined: Sat Jun 25, 2011 11:57 am

Re: Wifi works with Ubuntu, Manjaro but not with Mint 19.3

Post by kelebek333 »

You can try to install backported driver. viewtopic.php?p=1762336#p1762336

Reboot your PC after installation. You must disable secureboot from BIOS/EFI settings.
Locked

Return to “Networking”